Privacy Policy

This Privacy Policy describes how Atrina K (“Company,” “we,” “our,” or “us”) collects, uses, and protects your personal information when you visit our website, use our services, or interact with us online. We are committed to maintaining your privacy, especially given the personal nature of energy healing, coaching, and relationship support.

By using this website, you agree to the terms outlined below.

1. Information We Collect

We collect personally identifiable information, like names, postal addresses, email addresses, etc., when voluntarily submitted by our visitors. The information you provide is used to fulfill your specific request. This information is only used to fulfill your specific request, unless you give us permission to use it in another manner, for example, to add you to one of our mailing lists. We may collect the following types of information:

a. Personal Information You Voluntarily Provide

When you book a session, sign up for a newsletter, fill out a form, or contact us, we may collect:

• Name

• Email address

• Phone number

• Mailing address (if provided)

• Payment information (processed securely through third-party payment processors)

• Any details you choose to share in intake forms or messages
  
  Note: Coaching, energy healing, and relationship support can involve sensitive topics. We treat all shared information with confidentiality and care.

b. Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address

• Browser type

• Device information

• Pages visited

• Time spent on pages

• Cookies and similar tracking technologies

This information helps us improve our website and user experience.

2. How We Use Your Information

We may use your information to:

• Provide coaching, healing, and related services

• Communicate with you (session reminders, updates, confirmations)

• Respond to inquiries

• Process payments

• Improve our website and services

• Send newsletters or promotional emails (only if you subscribe)

• Maintain business records

• Comply with legal obligations
  

We do not sell or rent your personal information to third parties.

3. Sensitive Information

Given the intimate nature of sex, love, and relationship coaching, you may choose to share sensitive personal information.

We treat all such information with strict confidentiality and will not disclose it unless:

• You give explicit consent

• It is necessary for service delivery

• Required by law (e.g., if there is risk of harm to yourself or others)

We are not a medical provider and do not store medical records or provide medical advice.

4. How We Share Your Information

We may share information with governmental agencies or other companies assisting us in fraud prevention or investigation. We may do so when: (1) permitted or required by law; or, (2) trying to protect against or prevent actual or potential fraud or unauthorized transactions; or, (3) investigating fraud which has already taken place. The information is not provided to these companies for marketing purposes.

We may share your information with the following, only when necessary:

• Service providers such as payment processors, scheduling software, email marketing platforms, and website hosting services

• Legal authorities if required by law, court order, or to protect safety

• Contractors or team members who support business operations and are bound by confidentiality obligations
  

We do not share your personal information with advertisers or unrelated third parties.

5. Cookies & Tracking Technologies

The Site may use cookie and tracking technology depending on the features offered. Cookie and tracking technology are useful for gathering information such as browser type and operating system, tracking the number of visitors to the Site, and understanding how visitors use the Site. Cookies can also help customize the Site for visitors. Personal information cannot be collected via cookies and other tracking technology, however, if you previously provided personally identifiable information, cookies may be tied to such information. Aggregate cookie and tracking information may be shared with third parties.

This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above. Our website may use cookies and similar technologies to:

• Improve site functionality

• Analyze website traffic

• Enhance user experience

You can disable cookies through your browser settings, but some site features may not function properly.

6. Data Protection & Security

Your personally identifiable information is kept secure. Only authorized employees, agents and contractors (who have agreed to keep information secure and confidential) have access to this information. All emails and newsletters from this site allow you to opt out of further mailings.

We use industry-standard security measures to protect your information, including encryption, secure servers, and restricted access. No system is completely secure, but we take reasonable steps to safeguard your data.

7. Your Rights (Under U.S. State Laws)

Depending on your state, you may have rights such as:

• Accessing the personal information we hold

• Requesting corrections

• Requesting deletion of your data

• Opting out of marketing communications

• Requesting that we do not sell or share your data (we don’t)
  

To exercise these rights, contact us at: healwithatrina@gmail.com

8. Third-Party Links

Our website may include links to external websites. We are not responsible for their privacy practices. Please review their policies separately.

9. Children’s Privacy

Our website and services are not intended for individuals under 18. We do not knowingly collect information from minors.

10. Accessibility Statement

We are working to improve the accessibility of the content on our website. Below, you’ll find some recommendations to help make your browsing experience more accessible:

• Make use of the accessibility features of a modern smartphone or tablet

• Make use of the accessibility features of a modern computer or laptop

• Use your computer to read web pages out loud

• Use the keyboard to navigate screens

• Increase text size

• Magnify your screen

• Change background and text colors

• Make your mouse pointer more visible (Windows only)

If you are looking for mouse and keyboard alternatives, speech recognition software such as Dragon Naturally Speaking or other accessibility software may help you navigate web pages and online services. The Dragon Naturally Speaking software allows the user to move focus around a web page or application screen through voice controls.

If you are deaf or hard of hearing, there are several accessibility features available to you.

Closed Captioning

Closed captioning provides a transcript for the audio track of a video presentation that is synchronized with the video and audio tracks. Captions are generally visually displayed over the video, which benefits people who are deaf and hard of hearing, and anyone who cannot hear the audio due to noisy environments. Written descriptions of our services are available for those who are unable to hear our videos and/or for videos that do not have closed captioning.

Volume Controls

Your computer, tablet, or mobile device has volume control features. Each video and audio service has its own additional volume controls. Try adjusting both your device’s volume controls and your media players’ volume controls to optimize your listening experience.

If the recommendations above do not meet your needs, we invite you to contact us at via phone, e-mail, or by visiting the office during our business hours for assistance.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last Updated” date at the top will reflect the latest version.